Heidi Health

Widely used Australian clinical AI scribe with integrations across major PMS products.

Published facts

Fields the vendor does not publish stay as Not published — we do not fill gaps with marketing copy.

Data residency (vendor-claimed): Australian customers: customer personal data stored in Australia (AWS Sydney)
Audio retention: Audio deleted when processing completes unless optional feature enabled
Training on patient data: Paid/organisation: no training on customer data per DPA; Free plan terms may allow de-identified improvement

Consent features: Not published
Documents & care plans: Templates for letters and admin tasks; depth varies by plan
Team governance: Practice plan: team templates, sharing, guided onboarding; Enterprise SSO

Screenshots from Heidi Health's public website. Confirm the current interface with the vendor before you sign.

Plan	Amount	GST note	Source
Free	AUD $0	Not stated on AU pricing matrix	2026-11-08
Clinician	AUD $85	Excludes sales taxes (per third-party compilation citing Heidi AU pricing)	2026-10-24
Practice	AUD $130	Excludes sales taxes	2026-10-24

Widest PMS surface area in Airteam dataset; Bp workflow is weaker than native Lyrebird integration.

Every claim links to a public page we accessed on the date shown.

Heidi AU pricingAccessed 2026-11-08. Plans
Heidi AU privacy policyAccessed 2026-11-08. Entity, address, hello@ and compliance@ emails

Set your PMS and residency needs on the homepage, then open topic lenses for charts and criteria.