Consent & recording law

Listening devices law varies by state. RACGP and Ahpra expect informed consent before ambient recording.

Why GPs care: All-party consent states include NSW, ACT, SA, Tas and WA — product UX and practice policy must align.

Ranking chart

Rankings reflect documented criteria and vendor-published information. See our methodology.

Ranking criteria

In-product consent prompts, audit trails and published consent templates rank higher. Tools without published consent features can still be used with a strong practice policy but offer less product-side support.

Full rankings

Tap a vendor for cited facts, pricing and product screenshots.

Lyrebird Health

95%

strong

In-product consent prompt before consult; QR privacy printout; consent timestamp stored
Audio: Deleted after transcription by default; optional retention up to six months per policy

MedicalDirector Smart Scribe

95%

strong

Prompts GPs for patient consent each use (Telstra Health launch materials)
Audio: Recordings deleted after transcription

Grounded Scribe

95%

strong

Consent form template published
Audio: Deleted after successful processing; up to 48h if processing fails

AI Notes

95%

strong

Terms require informed consent; meetings consent audit trail mentioned
Audio: No application audio archive; processed in memory

Coviu AI Scribe

80%

strong

Configurable telehealth consent forms; built-in consent controls claimed
Audio retention policy not published

Heidi Health

50%

caution

Audio: Audio deleted when processing completes unless optional feature enabled
No in-product consent features published — rely on practice policy

PatientNotes

50%

caution

Audio: Deleted within 24 hours after processing
No in-product consent features published — rely on practice policy

Medow Health

50%

caution

Audio: Up to seven days default for AI Scribe/Smart Dictation (configurable shorter)
No in-product consent features published — rely on practice policy

i-scribe

50%

caution

Audio: Patient platform data up to 60 days per end-user settings
No in-product consent features published — rely on practice policy

#10

EvidenceMD

35%

weak

No in-product consent features published — rely on practice policy

Vendor	Score	Tier	Why
Lyrebird Health	95%	strong	In-product consent prompt before consult; QR privacy printout; consent timestamp stored Audio: Deleted after transcription by default; optional retention up to six months per policy
MedicalDirector Smart Scribe	95%	strong	Prompts GPs for patient consent each use (Telstra Health launch materials) Audio: Recordings deleted after transcription
Grounded Scribe	95%	strong	Consent form template published Audio: Deleted after successful processing; up to 48h if processing fails
AI Notes	95%	strong	Terms require informed consent; meetings consent audit trail mentioned Audio: No application audio archive; processed in memory
Coviu AI Scribe	80%	strong	Configurable telehealth consent forms; built-in consent controls claimed Audio retention policy not published
Heidi Health	50%	caution	Audio: Audio deleted when processing completes unless optional feature enabled No in-product consent features published — rely on practice policy
PatientNotes	50%	caution	Audio: Deleted within 24 hours after processing No in-product consent features published — rely on practice policy
Medow Health	50%	caution	Audio: Up to seven days default for AI Scribe/Smart Dictation (configurable shorter) No in-product consent features published — rely on practice policy
i-scribe	50%	caution	Audio: Patient platform data up to 60 days per end-user settings No in-product consent features published — rely on practice policy
EvidenceMD	35%	weak	No in-product consent features published — rely on practice policy

Loading rankings…

Vendor

Score

Tier

Why

Lyrebird Health

95%

strong

In-product consent prompt before consult; QR privacy printout; consent timestamp stored
Audio: Deleted after transcription by default; optional retention up to six months per policy

MedicalDirector Smart Scribe

95%

strong

Prompts GPs for patient consent each use (Telstra Health launch materials)
Audio: Recordings deleted after transcription

Grounded Scribe

95%

strong

Consent form template published
Audio: Deleted after successful processing; up to 48h if processing fails

AI Notes

95%

strong

Terms require informed consent; meetings consent audit trail mentioned
Audio: No application audio archive; processed in memory

Coviu AI Scribe

80%

strong

Configurable telehealth consent forms; built-in consent controls claimed
Audio retention policy not published

Heidi Health

50%

caution

Audio: Audio deleted when processing completes unless optional feature enabled
No in-product consent features published — rely on practice policy

PatientNotes

50%

caution

Audio: Deleted within 24 hours after processing
No in-product consent features published — rely on practice policy

Medow Health

50%

caution

Audio: Up to seven days default for AI Scribe/Smart Dictation (configurable shorter)
No in-product consent features published — rely on practice policy

i-scribe

50%

caution

Audio: Patient platform data up to 60 days per end-user settings
No in-product consent features published — rely on practice policy

EvidenceMD

35%

weak

No in-product consent features published — rely on practice policy